How to redeem your fuel voucher

Your UniFuel voucher is a wiCode — a numeric code delivered to your WhatsApp. Show it at any participating station and it pays for your fuel like cash. Here's exactly how it works at each partner.

The golden rule: tell the attendant you're paying with a wiCode before they complete the sale.

Shell

Shell

Pump & shop

The only partner where you can redeem both at the pump and in the convenience store. You type your own code into the terminal — you never hand over your phone.

  1. 1Tell the petrol attendant (or cashier in the shop) that you're paying with a wiCode voucher.
  2. 2Open your WhatsApp message so your wiCode number is ready.
  3. 3The attendant selects “wiCode Voucher” on their terminal and hands it to you.
  4. 4Type your wiCode number into the terminal yourself.
  5. 5If the voucher covers the full amount, you're done — the slip prints with your wiCode on it. If not, pay the balance with cash or card.
Engen

Engen

Forecourt till

Redemption happens at the station till. Your wiCode can be scanned as a QR code or typed in as a number.

  1. 1Tell the cashier you want to pay (or part-pay) with a wiCode before you settle up.
  2. 2Show your wiCode — they'll scan the QR from your phone (hold it 20–30 cm from the scanner) or key in the number.
  3. 3Wait a few seconds while the till connects and confirms.
  4. 4If there's a balance left to pay, settle it with cash or card.
  5. 5Keep your till slip — the redemption shows as a “Mobile” line with a wiCode reference number.

Tip: if the cashier is unsure, ask them to select Total → Other Tenders → Mobile on the till.

TotalEnergies

TotalEnergies

Forecourt only

TotalEnergies stations redeem wiCodes at the forecourt. Their point-of-sale system is currently being upgraded, so participation is still rolling out — please confirm with the attendant that the station accepts wiCode before fuelling. A detailed step-by-step guide is coming as soon as the rollout completes.

Good to know

Partial redemption works

If your fill-up costs less than your voucher, the remaining balance stays on your digital UniFuel card — we'll send you an updated wiCode on WhatsApp for next time.

Any phone works

A wiCode is just a number — no smartphone, app, or QR scan required. If scanning fails, the code can always be typed in manually.

Check your expiry date

Your voucher's expiry date is shown in your WhatsApp delivery message. Redeem before it lapses.

Keep your slip

The printed slip shows your wiCode reference — it's your proof of redemption if you ever need support.